Terms & Conditions

Agreement to Terms

By accessing or using this website (the “Site”), and by placing an order or otherwise using our services, you agree to comply with and be bound by these Terms & Conditions (“Terms”), including any additional guidelines or future modifications (the “Agreement”). If you do not agree with these Terms, you should not use the Site or make any purchases.

Products, Services & Eligibility

• The Site offers products and services including specialty coffee, artisanal chocolate, gelato, café-equipment, and B2B/café-solutions.
• By using the Site or placing an order, you represent that you are at least 18 years old (or the legal age required in your jurisdiction) and are capable of forming a binding contract
• If you access the Site on behalf of a business or other entity, you warrant that you have full authority to bind that entity to these Terms.

Orders, Payment & Pricing

• Prices displayed on the Site are in the applicable currency and exclude (or include — depending on your policy) taxes and shipping charges, which are added at checkout.
• Payment must be completed at the time of purchase via the available payment methods. We accept payments using local and international payment gateways, as available.
• We reserve the right to refuse or cancel any order at our discretion — for example, if the product is out of stock or payment fails.
• Once an order is placed and payment is processed, we will send a confirmation email/message.

Use of Website & Acceptable Conduct

You agree not to:

• Use the Site for any unlawful purpose, or violate laws in your jurisdiction.
• Submit false or misleading information during registration or order.
• Use bots, automated scripts, or other means to interfere with the Site’s functionality or gain unauthorized access.
• Upload or distribute content that infringes copyright, is defamatory, obscene, or otherwise objectionable.
• Abuse, harass, or harm other users, or attempt to compromise Site security.

We reserve the right to suspend or terminate your access if you violate these rules.

Disclaimers, Warranty & Limitation of Liability

• We strive to present accurate product information (descriptions, photos, pricing, availability). However, we do not guarantee that content is error-free or complete.
• All products are provided “as is” and “as available.” To the maximum extent permitted by applicable law, we disclaim all warranties — express or implied — including fitness for a particular purpose.
• We shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of the Site or purchase of products, even if we knew such damages were possible.
• In no event shall our aggregate liability exceed the amount you paid for the product(s) in question.

Changes to Terms & Conditions

We may update or modify these Terms at any time. The “Last updated” date at the top will reflect when changes were made. Continued use of the Site after changes constitutes acceptance of the revised Terms.